How do I recall a sent email?

Posted in Blogs on 22/09/20

Here are the steps to recall a sent email:

Step 1: Click on the ‘Sent Items’ folder within the left-hand pane of your Outlook. Navigate to the email you would like to recall and double-click on it to open it in a new window.

Step 2: Click on the ‘Actions’ button in the ribbon at the top of the email, under the ‘Move’ heading and select the option ‘Recall This Message’ from the drop-down menu.

Step 3: Select one of the two recall options that will be.

  • Delete unread copies of this message
  • Delete unread copies and replace with a new message (edits the email in their mailbox instead of deleting it)]

Once you have completed these steps, you will receive an email telling you whether the recall has succesfully been completed or not.